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Restaurants

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Restaurants

For today's savvy consumers, selecting a restaurant goes far beyond great food. They're looking to have a dining experience, one that ensures they have a safe meal, in a pleasant environment that suits their tastes.

Today, more than ever, consumers are likely to share experiences with their networks – both by word of mouth and online. With Steritech's range of auditing and consulting services, you can deliver on those expectations and elevate your guests' experiences with your brand.

We begin with a standard Steritech audit or we will develop a tailored solution to addresses your operation's specific standards with audits that include Customer Experience, Food Safety, Operational Excellence and Workplace Safety. All the audits are performed by Steritech auditors, rigorously trained in regulatory requirements and laws, industry best practices, and client-specific standards.

Using our sophisticated compliance management platform, OnBrand360®, our restaurant experts will gauge performance in your establishments against your customized standards and best practices benchmarks, giving you a comprehensive view of how your operations are doing versus your goal to create the optimal dining experience.

Is your restaurant interested in partnering with Steritech? Call 1-800-868-0089 to speak with a member of our Customer Care team at any time or fill out our online contact form.

Food safety for restaurants

Great dining experiences are powerful for customers — in fact, in a 2016 survey conducted by Steritech, nearly 55 percent of consumers said that a previous experience with a restaurant location or chain influences where they dine. The watch out for restaurants is that when it comes to food safety, bad news travels fast and lingers for a long time.

A foodborne illness outbreak at a single location of a chain restaurant would keep more than a third of consumers from dining at any location in the chain. And 17 percent say they'd never return to the chain again. It only gets worse when multiple locations of a chain are involved.

There's simply no compromising on food safety — and businesses that do risk significant loss of business, lawsuits, and brand damage. Steritech's food safety assessment programs can help restaurants address these ever-present concerns around food safety.

Beginning with baseline audit criteria based on the U.S. Food and Drug Administration's Model Food Code and augmented by over two decades of food safety expertise, Steritech's food safety assessments address every aspect of food safety in your restaurants, whether you operate a quick service or fast food operation, fast casual eatery, casual or fine dining establishment.

The Steritech Specialists conducting these assessments are industry and brand experts, trained to help your employees learn and adopt food safety practices. With our 6:1 positive reinforcement model, your staff members understand that Steritech is a partner there to help them improve their performance.

COVID-19 safety assessments

During a time of deep uncertainty caused by the global pandemic, keeping your employees and customers healthy and safe while dining in or picking up takeout is the utmost priority. On top of the pressure to follow strict food safety guidelines, many restaurants are now required to have a COVID-19 control plan in place to protect their patrons.

Steritech’s COVID-19 Protocol Check gives you confidence that all of your restaurant locations are carrying out your safety protocols consistently and with excellence. The assessment is based on the unique protocols developed by your company including local health department guidance, social distancing measures, and hand hygiene practices. No protocols in place yet? We can partner with you to understand your specific restaurant needs and help you develop and implement a set of clear protocols. 

Workplace safety for restaurants

There's nothing more important than the health and safety of your employees. Ensure that your restaurants are fostering a safe work environment with Steritech's Workplace Safety audit, a comprehensive review of the most common physical and environmental safety issues, as well as safety documentation and training practices.

Steritech's audit is based on requirements of the U.S. Department of Labor's Occupational Safety and Health Administration, as well as industry best practices and your own safety practices, to give you an objective assessment of conditions in your operations.

Further, with Steritech's proprietary compliance management software, OnBrand360®-, you'll have full closed-loop corrective action functionality and access to a range of reports that can satisfy all regulatory and insurance safety compliance needs. It's a smart system to help you provide the best possible workplace for your most valuable asset – your employees.

Operational excellence for restaurants

There's nothing more important than the health and safety of your employees. Ensure that your restaurants are fostering a safe work environment with Steritech's Workplace Safety audit, a comprehensive review of the most common physical and environmental safety issues, as well as safety documentation and training practices.

Steritech's audit is based on requirements of the U.S. Department of Labor's Occupational Safety and Health Administration, as well as industry best practices and your own safety practices, to give you an objective assessment of conditions in your operations.

Further, with Steritech's proprietary compliance management software, OnBrand360®, you'll have full closed-loop corrective action functionality and access to a range of reports that can satisfy all regulatory and insurance safety compliance needs. It's a smart system to help you provide the best possible workplace for your most valuable asset – your employees.

Construction & Remodel Assessments

Opening new restaurant locations and remodeling existing ones is a key part of growing your brand. Throughout the construction process, restaurants in particular require a plethora of decisions to be made. Location, square footage, production areas, kitchen size, dining room layout, and restaurant theme are all factors that need to be taken into consideration. New social distancing guidelines may require a different set-up than originally anticipated.

A significant amount of time, money and strategic planning are needed to ensure these projects achieve your brand’s vision for a quality dining experience. Steritech’s Construction and Remodel Assessments can ensure your builds are meeting brand expectations while reducing your development team expenses by up to 70 percent. 

Utilizing Steritech’s calibrated workforce to perform on-site visits, you can verify that your builds are aligned with brand standards through high-quality photographs, keeping costs in line and minimizing the need for travel.

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