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OpsCheck Self-Assessments

A consistent, optimal experience is critical to customer satisfaction. When customers feel valued by the brands with whom they interact, companies receive measurable results for their business. Maintaining brand standards across multiple locations can be a major challenge. Failure to provide a consistent experience for your customers can negatively impact your efficiency and performance.

Steritech’s OpsCheck Self-Assessment platform allows you to empower your location-level teams with the tools they need to meet your operational, service, and customer experience vision. With our powerful technology, your employees can easily learn what processes are important to your business and build the muscle memory to execute them.

The benefits of OpsCheck for your business

Empower each of your locations to maintain your expected levels of operational and service excellence by tapping into the same tools that Steritech uses to conduct industry-leading assessments. With OpsCheck, you can:

  • Increase individual location formal assessment scores by as much as 29%
  • Incorporate both industry best practices and your custom standards for top performance with regular use
  • Access organizational trending and robust reporting through Steritech OnBrand360® technology’s centralized data capture
  • Empower locations to implement their own closed-loop corrective action processes

Steritech’s OpsCheck Self-Assessment technology allows your team to validate their alignment with brand standards, along with operational and safety procedures on their own time.

How self-assessments work

  1. Your Steritech representative will work with you to recommend and design your organization’s Self-Assessment form(s).
  2. On a smartphone, tablet, or computer, a designated location staff member logs into Steritech’s OnBrand360® customer portal and accesses the OpsCheck Self-Assessment forms.
  3. The staff member conducts the Self-Assessment by walking through the location and completing the form.
  4. If a line item is marked as out of compliance with a brand standard, it may generate a corrective action plan process to help the location improve.
  5. Once completed, the Self-Assessment data is automatically uploaded to OnBrand360® where is it leveraged to identify trends, insights, and recommendations.

Learn more about Steritech’s OpsCheck Self-Assessments by calling us at 1-800-868-0089 or contacting us online.

OnBrand360®

Our OnBrand360® platform helps you consistently and confidently deliver on your brand promises.

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Next steps

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Contact Steritech for a free survey or quote and obtain our experts will get back to you as soon as we can

Find out how our services can help you deliver measurable improvements in customer satisfaction and safety.