Unrivaled expertise

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Handpicked experts ready to back your brand

It's simple – Steritech believes in providing an assessment program that helps our customers improve. To do that, Steritech relies heavily on the expertise and skill of its growing, talented workforce.

With hundreds of team members sporting previous experience in foodservice and operations, Steritech's team of talented Specialists understand the challenges your locations face. When a Steritech professional shows up onsite to lead an assessment, they will strive to make the experience as positive and beneficial for your team as possible. Our experts have been there before, and want you to succeed.

Training for what matters most to clients & customers

Our Specialists' goal is to provide an objective, fair, but consultative and positive assessment that leaves your locations feeling like Steritech is a true partner there to help them improve.

Learning and adoption are more successful when positive feedback outweighs constructive criticism. That's why our Specialists practice 6:1 positive acknowledgement – on average, six positive reinforcements for every one area of opportunity to improve. It’s a method that gets results – and earns rave reviews for quality, value, and consistency from location-level employees during post-assessment surveys conducted by our Customer Care Center.

This all begins with rigorous training at The Steritech Institute®. Our Specialists start with advanced food safety training to ensure compliance with U.S. Food and Drug Administration Model Food Code, state, municipality and other regulatory standards.

Our Specialists also receive industry training, to develop an understanding of compliance requirements, best practices, and issues facing their customers. Then, they undergo specialized brand training, so they understand the unique policies, procedures, and practices of the brands that they serve.

To help them provide better assessments, our Specialists receive ongoing interpersonal skills development training. Our teams undergo regular performance assessments where they are scored on fairness, accuracy, and more to ensure calibration and consistency.

These in-field Specialists are supported by a staff of food scientists, dietitians, certified health professionals, and microbiologists at The Steritech Institute® who provide continual technical enhancements and resources for program development and assistance.

Next steps for your brand

At Steritech, our goal is to provide you with an assessment program or consulting project that enhances your business, mitigates risk, and drives growth through improved performance, guest traffic, and same store sales.