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Steritech brand standards services

Delivering on your brand promises has tangible impacts on your business. Locations that consistently provide exceptional brand experiences can realize increases in intent-to-return, driving same-store sales increases of up to 3 percent. For our brand standards services, we partner with you to elevate brand experience at your brick-and-mortar locations, in your online presence, or at customer end-points by assessing a wide range of touchpoints.

Steritech conducts more than 200,000 assessments a year, giving us unique insights into industry best practices and how to implement them at all of your locations. By partnering with us, you get an impactful assessment program coupled with the analytics and insights you need to make valuable business decisions that can move your organization forward.

Brand standards services for commercial businesses

Maximize operational performance and deliver on your brand experience at every location. Steritech’s Operational Excellence Assessments provide the data and insights needed to close achievement gaps and make every location a top performer. From cleanliness to hospitality, our team visits all your locations to review your most critical operational practices.

Mystery shoppers have historically been used to assess location-level performance, but they lack expertise and the ability to implement course corrections. Our Blind Brand Experience Visits help you realize your true brand experience through our discreet onsite and off-premise assessments, providing you with the insights and actions needed to enhance guest experience.

A consistent, optimal experience is critical to customer satisfaction and your bottom line. Steritech’s OpsCheck Self-Assessments ensure your brand standards and safety procedures are centralized, understood, and validated at every location, across all employees. Our corrective action plans allow for location-level improvement, even when onsite visits are not possible.

Special studies

Steritech provides a variety of special studies including menu innovation, product/packaging tests, limited-time offers, and marketing/point of purchase materials. This enables you to weigh the costs and benefits of introducing a new item or service, make adjustments, and set pricing before an official launch.

Industries we serve

Steritech provides operational excellence assessments for the following industries:

Today's savvy consumers require more than just great-tasting food to keep them coming back. With Steritech as your partner, you can deliver a safe, consistent customer experience every time.

Grocery and convenience stores are at the forefront with consumers. Producing safe, quality food is your top priority. Create an elevated shopping experience with Steritech.

After years of building the loyalty of your guests and customers, enhance that relationship with our services that address key areas of customer experience in this unique industry.

Stores that deliver on their promises win customer loyalty. With Steritech you can deliver your ideal brand experience with services that help you reach operational excellence and profitability.

Steritech provides services tailored to government and educational institutions. Our solutions help you stay in compliance with regulatory requirements and ensure a safe and enjoyable experience for your staff and patrons.

Safe, healing environments that reflect the highest quality of care are vital to patients, families, and staff. Our team has healthcare experts who can help you deliver an ideal patient experience at your facilities.

Consulting services

Our experts can provide guidance on a broad range of standards and regulatory aspects of your business including crisis planning and HACCP training.

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Next steps

Our OnBrand360® platform helps you consistently and confidently deliver on your brand promises.

Contact Steritech for a free survey or quote and obtain our experts will get back to you as soon as we can

Find out how our services can help you deliver measurable improvements in customer satisfaction and safety.