Hotels & Lodging

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Hotels & Lodging

When traveling, consumers expect a home away from home – clean, comfortable, and safe. Today's traveling public is more likely than ever before to share their experiences with your establishment – positive or negative – with their network. With Steritech auditing services, you can stay on top of the details that impact your customers' experiences.

Steritech's range of services includes Customer Experience, Food Safety, and Operational Excellence. Steritech will seamlessly work with your team to create a tailored solution to help deliver your ideal customer experience.

Using our sophisticated compliance management software, OnBrand360®, our hotel & lodging experts will gauge performance in your establishments against your customized standards and best practices benchmarks, giving you a comprehensive view of how you're measuring up to that critical mission of providing an enjoyable stay that your guests will remember and share.

Operational Excellence for Hotels & Lodging

Among consumers, those who travel regularly tend to be extremely brand loyal, seeking a consistent experience and building relationships with brands they know and trust. Behind the scenes, your operations practices and processes create that experience with your brand.

Verify that your operations are in line with what they expect with a Steritech operational assessment program, a detailed evaluation that measures how your hotels are performing in areas of cleanliness and maintenance, staff hospitality, guest interaction, and procedures.

Steritech's operational assessment programs review and measure performance based on regulatory requirements, industry best practices, and your own brand standards to give you a complete picture of the state of your operations.

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Food Safety for Hotels & Lodging

For hotels & lodging facilities that offer guests dining and snacks, there's an added element of diligence needed to ensure food safety. Failing to do so can impact guest return rates, your bottom line, and, most importantly, public health. With Steritech's food safety assessment program, you can ensure that your foodservice operations and staff are doing everything possible to keep your guests safe.

Beginning with baseline audit criteria based on the U.S. Food and Drug Administration's Model Food Code and augmented by over two decades of food safety expertise, Steritech's food safety assessments address every aspect of food safety in your hotel, whether it's a full-service restaurant, room service, or your convenience snack areas.

The Steritech specialists conducting these assessments are industry and brand experts, trained to help your employees learn and adopt food safety practices. With our 6:1 positive reinforcement model, your staff members understand that Steritech is a partner there to help them improve their performance.

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