Brand assessments for retail and service providers

As a retailer or service provider, you are well aware that the current landscape is changing constantly, forcing you to adapt quickly. Today, it is important to consider every point of interaction a customer has with your product or brand, whether or not it is inside your sphere of control. Mobile orders, delivery, 3rd party delivery, drive-through, and pick-up are all now expected in addition to or even in place of traditional service models. As your partner, Steritech helps you protect what matters most with actionable insights and closed-loop corrective actions.

Delivering your ideal brand experience is key for attracting and retaining customers, especially now when there are numerous alternatives and reviews are so readily accessible. With Steritech, you can deliver on your goal with our comprehensive portfolio of services created to help your brand achieve operational excellence and profitability.

Want to know more about how Steritech can partner with your brand? Call us today at 1-800-868-0089 or fill out our online contact form.

Our services for retail and service providers

The following are just a few of the services Steritech recommends for businesses such as large chain stores, personal care establishments, and automobile service providers. For a complete list of our services, click here.

Operational Excellence Assessments

Maximize operational performance and deliver on your brand experience at every location. Our assessments provide the data and insights needed to close achievement gaps and make every location a top performer. Customers who have a positive experience at your store will stay longer, return more frequently, and spend more.

Blind Brand Experience Visits

Realize your true brand experience through our discreet onsite and off-premise assessments, providing you with the insights and actions needed to enhance the customer experience.

Construction, remodel, and branding photo assessments

Slash your facilities team’s travel and labor costs up to 70% by leveraging our calibrated specialists to ensure physical structures, equipment, and assets are meeting your brand and customer expectations.

Facilities maintenance assessments

Our team of experts provide a 360-degree view of your facilities, documenting your physical structure, equipment, signage, and essential brand elements to ensure an optimal brand experience.

Regulatory enforcement

Steritech can help with legislative compliance issues such as variance requests and court citations, plan reviews, facility permitting, and temporary event permitting.

Additionally, our team of experts can assist you with manual/standards development and updates like SOPs, crisis management, business recovery and HACCP plans.

OnBrand360®

OnBrand360® allows operators to not only capture data but to use it effectively, identifying root causes and implementing fixes based on actionable insights. Actionable data is key for stores with multiple locations as they are able to discover which area of focus, individual location, or organizational function needs to be addressed in order to drive improvement.

Learn more about Steritech’s OnBrand360® Performance Packages here.

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Industries we serve

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Grocery & supermarkets

Ensuring your stores provide safe, quality food is your priority. Provide an elevated shopping experience for your guests with our programs.